I recently had the pleasure of working with Empire Flooring for my home renovation, and overall, it was a positive experience. From start to finish, they provided excellent service and high-quality products that have truly transformed my space.
Customer Service: The customer service was a standout feature. The sales representative was knowledgeable and took the time to understand my needs and preferences. They guided me through the various flooring options and helped me choose the perfect style for my home. I appreciated the transparency regarding pricing and installation timelines.
Product Selection: Empire Flooring offers a wide range of materials, from hardwood to laminate to carpet. I was impressed by the quality of their products. I ended up choosing luxury vinyl plank flooring for its durability and aesthetic appeal. The variety of colors and finishes made it easy to find something that matched my vision.
Installation Process: The installation team was punctual and professional. They worked efficiently, ensuring that the flooring was laid out perfectly. I was particularly pleased with how they took the time to clean up afterward, leaving my home looking great. The installation was completed on schedule, which was a relief.
Quality and Performance: After a few weeks of use, I can confidently say that the flooring has held up beautifully. It’s easy to clean and looks fantastic, even with my kids and pets around. The durability of the vinyl plank has been a game changer in terms of maintenance.
Pricing: While Empire Flooring is not the cheapest option available, I believe the quality and service justify the investment. They often have promotions, so it’s worth checking for any deals when planning your project.
Overall Experience: I highly recommend Empire Flooring for anyone looking to upgrade their home’s flooring. The combination of quality products, attentive customer service, and professional installation made the entire process smooth and satisfying. I’m thrilled with my new floors and would definitely consider them for future projects!